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Services & Pricing
How It Works
About
FAQ
Contact

Services & Pricing
How It Works
About
FAQ
Contact

A few quick questions.

Tell me what's going on and how to reach you. You'll get a ballpark by email, then a written quote before any work begins. Sending this books nothing and costs nothing.

You

Instrument

Issue

Handling

Review

Step 1 of 5 · You

Step 1 of 5: You

Fix the highlighted field to continue.

Who's asking?

Name *

Email *

Phone (optional)

Only if you'd rather talk it through.

What are we working on?

Instrument type

Electric guitar Acoustic guitar Bass guitar Classical guitar 12-string guitar Mandolin Ukulele Other

Violin, viola, cello, or bow? Pick Other and describe it. Selected bowed work is available by request.

Brand (optional)

Model (optional)

What's bugging you?

Pick anything that applies

Buzzing frets Action feels too high Won't stay in tune Electronics crackle or cut out Crack or other damage Just needs strings General setup or tune-up Not sure, please take a look

Describe it in your own words (optional)

Photos (optional, but they help)

Up to 6 photos. A couple of clear phone shots of the problem area are plenty.

+ Add photos JPEG or PNG, up to 5 MB each

How should we handle it?

How should I get your instrument?

Pickup and delivery on the weekly route I collect it and return it. Zone 1 is included; Zones 2 and 3 add a flat travel fee. Check your pickup rate →

Drop-off by arrangement We pick a time and you bring it to the workshop near Islington Station.

Postal code (optional)

Helps me confirm your pickup zone and route timing.

Timeline

No rush Within a week As soon as possible

Picking 'As soon as possible' flags it for triage. Rush options and pricing are confirmed after review, never assumed.

Ways to save (optional)

I'm a student, or student/staff at a music school This is my first visit I plan to pay cash This is my 5th setup

Discounts come off the final quote. Cash stacks with one other discount; the rest don't stack with each other.

Quick look before you send it.

About you

Instrument

The issue

Handling & timing

Ways to save

Sending this asks for a quote. Nothing is booked and nothing is charged.

Something went wrong and your request didn't send. Your answers are still here: try again in a minute, or email info@fretnot.ca and tell me what's going on.

✓

Got it. Thanks.

Your request is in. I'll read it over and reply by email with a ballpark and next steps.

Have photos you didn't attach? Just reply to that email and send them along.

Back to home While you wait, see how it works →

Website

Start your repair

This is the simple version of the form. Same questions, one page.

You

Name *

Email *

Phone (optional)

Only if you'd rather talk it through.

Instrument

Instrument type

Electric guitar Acoustic guitar Bass guitar Classical guitar 12-string guitar Mandolin Ukulele Other

Violin, viola, cello, or bow? Pick Other and describe it. Selected bowed work is available by request.

Brand (optional)

Model (optional)

Issue

Pick anything that applies

Buzzing frets Action feels too high Won't stay in tune Electronics crackle or cut out Crack or other damage Just needs strings General setup or tune-up Not sure, please take a look

Describe it in your own words (optional)

Photos (optional, but they help)

Up to 6 photos. JPEG or PNG, up to 5 MB each.

Handling

How should I get your instrument?

Pickup and delivery on the weekly routeI collect it and return it. Zone 1 is included; Zones 2 and 3 add a flat travel fee. Drop-off by arrangementWe pick a time and you bring it to the workshop near Islington Station.

Postal code (optional)

Helps me confirm your pickup zone and route timing.

Timeline

No rush Within a week As soon as possible

Picking 'As soon as possible' flags it for triage. Rush options and pricing are confirmed after review, never assumed.

Ways to save (optional)

I'm a student, or student/staff at a music school This is my first visit I plan to pay cash This is my 5th setup

Discounts come off the final quote. Cash stacks with one other discount; the rest don't stack with each other.

Sending this asks for a quote. Nothing is booked and nothing is charged.

FretNot

Worry Less. Play More. Guitar repair made easier in Etobicoke and west Toronto.

Based near Islington Station, Etobicoke, serving Etobicoke, West Toronto, Port Credit, and Mississauga.

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Get in touch

647 600 0991 info@fretnot.ca

Ask about the cash, student, first-time, and punch-card discounts.